March 30, 2020

In the setting of COVID-19, telemedicine visits are now covered broadly by Traditional Medicare, United Healthcare, Blue Cross, and Cigna. Coverage through other insurers may also be available. We are glad to offer telemedicine visits to all patients at the Medicare allowed rate.

The requirement that only special computer software can be used is now waived and your first visit may now be via telemedicine.

This means that we can now serve new and current patients with a convenient and safe Telemedicine Visit.

We have adopted Skype and Zoom as our favored platforms. They are available for free download, are often preinstalled, and are available for a wide range of computers, tablets, and mobile devices. There is a good chance that you, your family members, or friends have already used one of these. Even if you don't need it right away, I encourage you to download and install it now. This is an excellent time to learn how telemedicine could change how you see the doctor.

Here is how to make it happen:

• Call my office at 301-774-4400 to schedule an appointment.
• If you are a new patient (or have not seen us for more than three years) download and complete your patient registration form
• Return your patient registration form, insurance cards, and copy of your identification (license, passport, etc.) securely via FAX to 301-774-1034 or US mail to our street address. Email to office@drkozam.com is effective, but may put sensitive personal information at risk, so it is not recommended.
• Telemedicine visits are similar to in person office visits, although the ability to perform physical examination is limited. We make reasonable efforts to protect your privacy during the visit, but a highly motivated cyberattack could potentially eavesdrop or even interfere with your visit. Just as with other visits, insurance benefits are dependent on your specific plan, thus copayments and deductibles may apply. Out of pocket expenses may be paid by credit card over the phone and are expected at the time of your telemedicine visit.
• You must be physically located in the state of Maryland at the time of your visit due to renewed enforcement of state licensing requirements.
• Click Start my Skype Telemedicine visit to begin your appointment with Skype.
• Click Start my Zoom Telemedicine visit to begin your appointment with Zoom. You may also enter meeting ID 997 134 3592.
• Enjoy top quality care from anywhere!